Privacy Policy – West Sussex Clownfish

Last updated: March 2026

Who I Am

This website is run by West Sussex Clownfish.

I’m a small, hobby-led breeder based in West Sussex, focused on raising healthy, captive-bred clownfish and supplying them to other hobbyists who care about quality and proper husbandry.

What Information I Collect

When you use the site, I may collect:

  • Your name

  • Email address

  • Delivery and billing details (if you place an order)

  • Any messages you send via the contact form

Like most websites, some basic technical data is also collected automatically:

  • IP address

  • Device and browser type

  • Pages you visit

How Your Information Is Used

I only use your information where it’s genuinely needed, for example:

  • To process and deliver your order

  • To reply to messages or enquiries

  • To send updates if you’ve signed up (new stock, breeding releases, etc.)

  • To improve the website and overall experience

No unnecessary data collection, no nonsense.

Email Updates (Important)

If you sign up to the mailing list, you may receive:

  • New stock alerts

  • Rare or limited clownfish releases

  • Occasional offers or updates

You’ll only get these if you’ve actively signed up.

You can unsubscribe anytime using the link in the email.

How Your Data Is Stored

Your data is stored securely using trusted platforms such as:

  • Squarespace (website + forms)

  • Mailchimp or similar (email updates)

These providers only handle your data to help run the site and communications properly.

I do not sell or pass your data to third parties for marketing.

Cookies

This site uses cookies to:

  • Make the website function properly

  • Understand how people use the site

  • Improve performance over time

You can disable cookies in your browser settings if you prefer.

How Long Data Is Kept

  • Order information is kept for accounting/legal reasons

  • Email data is kept until you unsubscribe

  • Messages are only kept as long as needed to respond

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Request access to your data

  • Ask for corrections

  • Request deletion

  • Withdraw consent (especially for emails)

If you ever want anything removed or clarified, just get in touch.

Data Protection

Basic but important:

  • Secure systems

  • Limited access

  • No unnecessary data handling

Contact

If you’ve got any questions about your data or this policy:

West Sussex Clownfish

Complaints

If you feel your data hasn’t been handled properly, you can contact:

Information Commissioner's Office

Updates

This page may be updated occasionally to reflect changes to the site or legal requirements.