Clownfish Sales policy:

• We are committed to ethical, responsible practices in the sale of clownfish.

• Our policy prioritizes the health and well-being of each fish while providing transparency and support for our customers.

1. Animal Welfare Commitment:

• All clownfish are bred and raised in conditions that meet or exceed the standards outlined in the Animal Welfare Act 2006.

• We ensure appropriate water parameters, nutrition, and regular health monitoring.

2. Sales Eligibility:

• To promote responsible ownership:

• Customers must demonstrate a basic understanding of proper clownfish care.

• We reserve the right to refuse a sale if we believe the intended environment is unsuitable.

• Bulk purchases for resale require prior approval.

3. Health Guarantee:

• All fish are carefully inspected for health and vitality before sale.

• We do not sell fish showing signs of illness or distress.

4. Shipping & Transport:

• Live fish are packed in insulated containers.

• Overnight or express shipping is required to minimize transport stress.

• Customers must follow proper acclimation procedures upon arrival to avoid health complications.

5. Returns & Refunds:

• Due to biosecurity concerns, live fish cannot be returned.

• Order cancellations must be made within two hours of ordering prior to dispatch to qualify for a refund.

6. Ethical Practices:

• We do not support wild-caught sourcing — all clownfish are captive-bred.

By purchasing from us, customers acknowledge and agree our Terms & Conditions.
If you have any questions or need care guidance, our team is here to help!