Clownfish Sales policy:

We are committed to ethical, responsible practices in the sale of clownfish. Our policy prioritizes the health and well-being of each fish while providing transparency and support for our customers.

1. Animal Welfare Commitment:

All clownfish are bred and raised in conditions that meet or exceed the standards outlined in the Animal Welfare Act 2006. We ensure appropriate water parameters, nutrition, and regular health monitoring.

2. Sales Eligibility:

To promote responsible ownership:

• Customers must demonstrate a basic understanding of proper clownfish care.

• We reserve the right to refuse a sale if we believe the intended environment is unsuitable.

• Bulk purchases for resale require prior approval.

3. Health Guarantee:

• All fish are carefully inspected for health and vitality before sale.

• We do not sell fish showing signs of illness or distress.

4. Shipping & Transport:

• Live fish are packed in insulated containers with oxygenated water.

• Overnight or express shipping is required to minimize transport stress.

• Customers must follow proper acclimation procedures upon arrival to avoid health complications.

5. Returns & Refunds:

• Due to biosecurity concerns, live fish cannot be returned.

• Order cancellations must be made within two hours of ordering prior to dispatch to qualify for a refund.

6. Ethical Practices:

• We do not support wild-caught sourcing — all clownfish are captive-bred.

• No sales will be made to individuals or organizations engaged in unethical breeding practices.

• Customers must commit to responsible pet ownership and marine life stewardship.

By purchasing from us, customers acknowledge and agree to these terms.
If you have any questions or need care guidance, our team is here to help!